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Quick Test 4
Question 1
:
A user is unable to access a shared network drive and receives an error message indicating a "DNS resolution failure." Which of the following steps should the IT technician take to diagnose and resolve this issue?
Flush the DNS cache and try accessing the drive again
Reboot the computer and attempt to access the drive
Update the network card drivers and retry the connection
Restart the DNS server on the network
No Answer
Question 2
:
Which of the following operational procedures is essential for maintaining the security and integrity of a computer network?
Regularly changing administrator passwords
Disabling all firewall rules
Enabling guest network access without a separate VLAN or restricted access.
Enabling guest network access with limited network resource restrictions.
No Answer
Question 3
:
A user reports that their mobile device's battery drains rapidly, and the device seems to get hot during usage. Which of the following actions should the IT support technician recommend to address this issue?
Disable automatic app updates
Clear the device's cache regularly
Install a battery optimization app
Increase the screen brightness
No Answer
Question 4
:
What is the primary purpose of an operating system's task manager or activity monitor?
To store system settings and configuration information
To manage printer queues
To display system notifications
To monitor and manage running processes and system performance
No Answer
Question 5
:
A company is planning to migrate its on-premises servers to a cloud environment. They want to ensure that the virtual machines (VMs) in the cloud are highly available. Which of the following technologies or concepts should they consider for achieving VM high availability in the cloud?
Virtual Private Network
Load balancing
Firewall rules
Data deduplication
No Answer
Question 6
:
A mobile device user receives a text message with a link, and the message claims to be from their bank, asking them to click the link to verify their account details. What kind of attack is the user likely to encounter if they click the link?
Man-in-the-Middle attack
Social Engineering attack
Phishing attack
Denial of Service attack
No Answer
Question 7
:
What is the primary purpose of a surge protector or power strip with surge protection?
To increase network speed
To protect against power surges and voltage spikes
To manage printer queues
To regulate CPU temperature
No Answer
Question 8
:
A user is experiencing intermittent connectivity issues with their wireless network. The signal strength appears to be strong, and other devices connect without problems. Which of the following could be causing this issue?
Interference from nearby wireless networks.
Incorrect DNS settings.
A malfunctioning Ethernet cable.
Outdated device drivers.
No Answer
Question 9
:
A user has encountered an issue where they are unable to install a specific software application on their Windows computer. The installation process repeatedly fails with an error message. What is the most effective first step to troubleshoot this problem?
Run a full system virus scan.
Check for software compatibility with the operating system.
Clear the browser cache and cookies.
Reboot the computer and try starting again.
No Answer
Question 10
:
Which of the following is a feature of UEFI (Unified Extensible Firmware Interface) compared to traditional BIOS?
UEFI supports larger hard drives
UEFI provides better security
UEFI is not compatible with modern computers
UEFI has a simpler user interface
No Answer
Please select an answer before proceeding.