Articles in Help Desk

Make Your Stressful Help Desk Job Easy

The best technique for reducing the stress of a Help Desk job is to get really good at the job. Doing something that you are good at is actually fun and learning the skills that will make you a bet…

What Are All The Different Job Titles For Help Desk?

There are so many job titles for essentially the same job. The tasks you do on these jobs may vary quite a bit, but the task that 2 Help Desk Techs do at 2 different companies may also be very diff…

What Is It Like To Work At Help Desk?

Help Desk employees will usually spend most of their time working on tickets with a minority of the time being spent on projects and setting up new equipment. When they are working on tickets, they w…